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INDUSTRY & HEAD OFFICE: Lost Horizon Intl. Handicraft Industry Pvt. Ltd
P.O Box: 20857
Thankot-2, Tribhuvan Park, Kathmandu,Nepal
Tel: +977 1 4310834
Cell: +977-9851170012
Email: inquiry@losthorizon-nepal.com
Website: www.losthorizon-nepal.com


INDUSTRY & BRANCH OFFICE: Lost Horizon Intl. Handicraft Industry Pvt. Ltd
P.O Box: 20857
Meghauli-1, Golaghat, Chitwan, Nepal
Cell: +977-9851170012
Email: inquiry@losthorizon-nepal.com
Website: www.losthorizon-nepal.com

WHAT ARE THE CURRENCY POLICY?

The price offered are in US$ on FOB Kathmandu Basis. On customers' requirement we will prepare Pro forma invoice in Euro for our customers from European Union.

HOW LONG DOES IT TAKE IF I ORDER IN BULK QUANTITY? DO YOU HAVE STOCK GOODS?

Well most of the products are Handmade however we can produce out within 4-5 weeks any of quantity. We may have hundreds to thousands of hotlist stock goods such as organic dryer balls,felt ball carper/rugs, Afghan trousers, handicraft items etc. hence do not hesitate to contact @ inquiry@losthorizon-nepal.com

HOW TO GET A SAMPLE?
Samples to be delivered through DHL, ARAMEX, FedEx, TNT, UPS or SYKNET courier(door to door) service on the service priority basis on the expenses of the importers. Samples to be delivered within 3-4 working days.

WE JUST NEED SMALL QUANTITY, CAN YOU ACCEPT IT?
Yes, we accept samll order. To get the benefit of reduced freight cost from Nepal the minimum order should be over 45 kilograms merchandise.

DO YOU HAVE A COLOR CHART?

Yes we do have a color chart. More than 100 color available with us.

HOW ABOUT THE FREIGHT COST?
Goods are shipped by courier express,air cargo and by sea cargo, Courier express, Air or sea freight, Insurance and freight forwarding cost should be borne by the importer. Goods are consigned on "Freight to be paid at destination" or Advance payment basis by us on importers' expenses.

DO YOU PROVIDE OEM SERVICE?

Yes, we can put your logo on the product.
Each article will be fixed with label showing made in Nepal, material composition, washing instructions, size etc. as appropriate. We follow buyers' instruction in case of bulk consignment.

HOW ABOUT TRANSPORTATION?

Shipment, Express, Air or Sea transport, we can also ship your cargo to Amazon warehhouse directly.

WHAT SORT OF DOCUMENTATIONS DO YOU PROVIDE ME FOR THE CUSTOMS PURPOSE?
We prepare the following documentation work from the company and authorized sectors of Nepal's government for the customs purpose

1.MASTER AIR WAYBILL

2.G.S.P.(Generalized System of Preferences) or form-A

3.INVOICE

4.PACKING LIST

5.CERTIFICATE OF ORIGIN and other additional documentations if necessary.

WHAT ARE YOUR PAYMENT TERMS?

Government regulation of Nepal requires Advance Payment through Telegraphic or Swift Transfer. Lost Horizon Intl. Handicraft Industry Pvt. Ltd. banks with Himalayan Bank Limited. Payment should be based on Pro forma invoice. We would like you to transfer at least 50% or total product cost in advance in our bank account before we precede your order list to our production site.

Please email any questions to: inquiry@losthorizon-nepal.com

Thanking for your cooperation ! Looking forward to hearing from you soon !!